Welcome to the Tourism Management course! Dive into the intricate world of tourism and gain a comprehensive understanding of how this vibrant industry operates. This course is designed to provide you with the knowledge and skills required to excel in various sectors of tourism, from destination planning and management to hospitality and customer service.
Throughout this journey, you'll explore key concepts such as sustainable tourism, marketing strategies, and the economic impact of tourism. Equip yourself with practical tools and insights to navigate the ever-evolving landscape of global travel and tourism.
Enroll now to embark on an educational adventure that will open doors to exciting career opportunities and enable you to create remarkable experiences for travelers around the world.
Let’s embark on this journey together and shape the future of tourism!
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This course describes the competencies required to manage customer service. It involves, developing and implementing internal customer communication system, developing and implementing external customer communication system, handling tour contingencies, handling tour customer safety and security issues and preparing customer service reports.
This unit describes the competencies required to manage tour office operations. It involves establishing a tour office, planning tour office operations, coordinating tour office operations, controlling tour office operations, managing tour office personnel, coordinating tour office communication and preparing and implementing office operations report recommendations
This unit describes the competencies required to market tour and travel products. It involves conducting tour and travel feasibility studies, developing tour and travel products, pricing tour and travel products, promoting tour and travel products, distributing tour and travel products, develop tour and travel marketing strategies /marketing plan and selling tour and travel products.
This unit describes the competencies required to market tour and travel products. It involves conducting tour and travel feasibility studies, developing tour and travel products, pricing tour and travel products, promoting tour and travel products, distributing tour and travel products, develop tour and travel marketing strategies /marketing plan and selling tour and travel products.