
"Effective communication skills are key to success in learning and collaboration. Mastering how to listen, express ideas clearly, and engage with others enhances understanding and fosters positive interactions in any learning environment."
UNIT CODE: TO/OS/TM/BC/01/6/A
UNIT DESCRIPTION
This unit covers the competencies required to demonstrate communication skills. It involves meeting communication needs of clients and colleagues, developing communication strategies, establishing and maintaining communication pathways, conducting interviews, facilitating group discussion and representing the organization.
- Teacher: Esther Nyatoria